WHO WE ARE

COMMITED TO SEAMLESS CX

close-up-young-female-working-computer — Design solutions

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business-women-colleagues-are-typing-laptop-keyboard-table-office-closeup — CUSTOMER APPROACH

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EXPERT CONSULTING FOR THE MODERN DAY ENTERPRISE

With one eye on the present and one on the future, we keep your business prepared for your customers’ needs, now and tomorrow. Leveraging strategic tools, tech, and creativity, we keep our customers at a competitive advantage.

EXPLORE OUR WORK EXPLORE OUR WORK

TECHNOLOGY FOCUS

DIGITAL PARTNERS

We are delivering beautiful products

Leverage the power of the SAP CX suite to deliver best in class solutions across your marketing, service and order to cash processes.

SAP CX SUITE

EXPLORE OUR PRACTICE

INNOVATION

From AI to complex integration to custom apps and web, we utilise the SAP BTP suite and our CX-led design approach to make things happen.

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MODERNISATION

AWS CLOUD SERVICES

Migrate, modernise and optimise your digital offering. Our cloud specialists harness the power of AWS to bring imagination to reality.

REIMAGINE YOUR CLOUD STRATEGY

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THOUGHTFUL EXPERIENCES

A business consulting company that can produce anything

UNDERSTANDING THE CUSTOMER

CX LED DISCOVERY - IDENTIFY PROBLEMS

Define the problem statement
Persona building & journey mapping
Internal & external research
Use opportunities and insights to identify solution
Understand the business context

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UNDERSTANDING THE CUSTOMER

CX LED DISCOVERY - IDENTIFY PROBLEMS

Define the problem statement
Persona building & journey mapping
Internal & external research
Use opportunities and insights to identify solution
Understand the business context

Click Here

UNDERSTANDING THE CUSTOMER

CX LED DISCOVERY - IDENTIFY PROBLEMS

Define the problem statement
Persona building & journey mapping
Internal & external research
Use opportunities and insights to identify solution
Understand the business context

Click Here

CONSULTING SERVICESCONSULTING AND DELIVERY SOLUTIONS FOR TRANSFORMATION PROJECTS, BIG OR SMALL

From CX design to digital project implementation, we deliver premium service in any engagement. Our team of experts leverage state-of-the-art cloud solutions like AWS, BTP and SAP CX applications to drive innovation, creating experiences that matter.

INITIATEKICK OFF YOUR PROJECT RIGHT

From initial CX discovery to strategy, architecture and business case, FAIR can support you to plan your digital transformation and set your organisation up for CX success.

DISCOVER SERVICE

closeup-executive-man-hands-answering-negotiations-email-planning-business-company-consultation-l

OFFICEWORKS BUSINESS ADVISORY & CX CONSULTING

FAIR engaged with Officeworks as a trusted partner to help advise on an upcoming transformation, aimed at digitising their customer service process with an EDI solution. Our expert team… […]

DISCOVERKICK OFF YOUR PROJECT RIGHT

From initial CX discovery to strategy, architecture and business case, FAIR can support you to plan your digital transformation and set your organisation up for CX success.

DISCOVER SERVICE

OFFICEWORKS BUSINESS ADVISORY & CX CONSULTING

FAIR engaged with Officeworks as a trusted partner to help advise on an upcoming transformation, aimed at digitising their customer service process with an EDI solution. Our expert team… […]